Had you asked the questions before embarking on your new practice website, the web designer probably would have told you they didn’t know . . . . but you, the client didn’t know to ask.

This post is a list of questions you may want to ask before you hire a web designer / web design agency:

Arielle Vetwebsites

tickHow long have you been in business?
tickWhat types of clients do you work with most frequently, and have you done any veterinary practice websites?
tickHow will you market the practice and how passionate are you about vet practices?
tickMay I see your portfolio?
tickWill the new site be fully mobile responsive with direct dial phone numbers to the practice.
tickHow many people will be working on the site? Who do I speak with / who does the building / designing?
tickDo you know / understand search engine optimisation (SEO)?
tickDo you have references from other vet practices/clients?
tickWhat happens if my site goes down?
tickHow are updates handled?
tickHow does e-mail work for my site?
tickWill you install Google Analytics?
tickDo you use forms?  Are those forms held in a data base on my website or simply sent to my inbox?
tickWhat happens if you (the designer) goes on holiday and I need you?
tickHow do you stay current with technology?
tickWhat types of security will be on my website?
tickHow long will it take to get my site live?
tickWill we have a contract?
tickDo I supply the images or you?
tickWhat are your expectations of me as a client?
tickHow many revisions can I make during the building process?
tickWhat kind of service can I expect after the site is launched?
tickDo you make all the updates or are we expected to make them?
tickDo you offer a monthly maintenance service with monthly latest news and offers?

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